I am writing to you guys to express my huge thanks for the assistance and top quality service that i have just received from you. I recently travelled from Ireland to purchase an Audi A5 S Line Sportback from Shaks Specialists Cars. From the initial enquiry to months after the sale, the service I have received from both Shak and Adam has been second to none. This car was a very much sought after car, but true to his word, Adam said I was the 1st to enquiry so I had the 1st refusal. Adam was such a pleasure to deal with while negotiating a deal, and nothing was an issue and he always called back if he was busy and every email always got a reply, you wouldn't see a main dealer doing this. These guys could teach main dealers a thing or two. Shak's really does set the bar in customer service. I have never been so impressed by how efficiently any organisation and the way its ran.
On the day of picking up the car, I was collected by a friendly guy call Azz who set the tone from the off on the day of sale, he was witty, helpful and nothing was a problem. We then waited to deal with Shak as Adam was on holiday, let me just say, Shak whilst operating 2/3 mobile phones and 2/3 laptops, still makes you feel as if you are his No 1 customer. Everything stopped for us when we went into his office to do the paper work, and it was in such a relaxed and friendly environment. It was like he was one of your mates. I was to be sent a spare key from Shak, now as you'd imagine a lot of dealers would never send the key, as they have the money, the car is gone back to Ireland, but true to their word, the 2nd key arrived in the post today, and the much coveted Shak's air freshener's!! These Air Fresheners are amazing!!!
All I can say, both Adam and Shak are 2 of the nicest people I've had the pleasure of dealing with, I would have no hesitation in dealing with them again and in fact i have already recommended them to numerous people here in Ireland. It's an honest & happy business that really does have the customers interest at heart. I've never before done a testimonial base-bkg box small-padding clearfix but on this occasion I felt the need to express my thanks for everything you have done in the lead up to, during and after the sale. I really do look forward to dealing with both Adam and Shak again and this is one website I'll be adding to my favourites and phone number I'll be saving. Also the car is going like a dream, I couldn't ask for better.
Thanks again lads, top class service.